Unacceptable Phone Service

Dear Editor: As a long time, resident of very rural southern Jefferson County, we depend on CenturyLink’s phone as our primary communications because of limited to no cell coverage. Being elderly, we must be able to contact doctors, pharmacy, fire and rescue, law enforcement, ambulance or life flight regardless of weather conditions. The landline is our sole source of emergency contact when a medical or other emergency occurs. We both have medical issues. We have no way to call the phon